Privacy Policy

1. General Information

Caminopositivo (hereinafter, "we" or "the Site") is committed to protecting the privacy of users who visit our website. This Privacy Policy describes how we collect, use, store and protect your personal information in accordance with the Personal Data Protection Law 25.326 of the Argentine Republic and complementary regulations.

By using our website, you accept the practices described in this policy. If you do not agree with these terms, we recommend that you do not use our services.

2. Data Controller

The controller of your personal data is:

• Business Name: Caminopositivo
• CUIT: 20-12345678-9
• Address: Av. Ángel Gallardo 272, R8400 San Carlos de Bariloche, Río Negro, Argentina
• Email: contacto@caminopositivo.com
• Phone: +54 294 442 8285

3. Personal Data We Collect

We collect different types of information depending on your interaction with our site:

3.1. Information Provided Directly

• Full name
• Email address
• Phone number
• Message or inquiry sent through contact forms

3.2. Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Date and time of access
• Referral source (site from which you arrived)

4. Purpose of Processing

We use your personal data for the following purposes:

• Respond to your inquiries and information requests
• Improve user experience on our website
• Conduct statistical analysis on site usage
• Comply with legal and regulatory obligations
• Prevent fraud and ensure site security
• Send communications related to our services (only with your prior consent)

5. Legal Basis for Processing

The processing of your personal data is based on:

• Consent: By completing contact forms or accepting the use of cookies
• Contract execution: To respond to your information requests
• Legitimate interest: To improve our services and ensure site security
• Legal compliance: To comply with obligations established by Law 25.326 and applicable regulations

6. Sharing Information with Third Parties

We do not sell, rent or share your personal information with third parties for commercial purposes. We may share information in the following circumstances:

• Service providers: Companies that help us operate the website (hosting, analytics, technical support), under strict confidentiality agreements
• Legal compliance: When required by law, court order or competent authority
• Rights protection: To protect our rights, property or safety, or those of our users

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our site. For detailed information about our use of cookies, please see our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. These measures include:

• Encryption of sensitive data using SSL/TLS
• Restricted access controls to personal information
• Continuous system monitoring to detect vulnerabilities
• Regular staff training in data protection
• Periodic backups

However, no Internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security of your information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.

Contact data is retained as long as we maintain an active relationship with you or until you request its deletion. Browsing data and cookies are deleted according to the timelines specified in our Cookie Policy.

10. Your Rights as Data Subject

In accordance with Law 25.326, you have the following rights:

• Access: Know what personal data we have about you
• Rectification: Correct inaccurate or incomplete data
• Update: Keep your data up to date
• Deletion: Request deletion of your data when no longer necessary
• Confidentiality: That your data be treated confidentially
• Information: Be informed about the processing of your data

To exercise these rights, you can contact us at:

• Email: contacto@caminopositivo.com
• Phone: +54 294 442 8285
• Address: Av. Ángel Gallardo 272, R8400 San Carlos de Bariloche, Río Negro

We will respond to your request within 10 business days following receipt, as established by current regulations.

11. International Transfers

Some of our service providers may be located outside Argentina. In these cases, we ensure that adequate safeguards exist to protect your personal data according to standards equivalent to those established by Argentine legislation.

12. Minors

Our website is not directed to persons under 18 years of age. We do not intentionally collect personal information from minors. If we discover that we have collected data from a minor without verifiable parental consent, we will delete that information from our systems.

13. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legislation. The date of last update is indicated at the beginning of this document. We recommend reviewing this policy regularly.

If we make substantial changes, we will notify you through a prominent notice on our website or by email, when appropriate.

14. Supervisory Authority

If you believe that the processing of your personal data violates current legislation, you may file a complaint with the Agency for Access to Public Information (AAIP), the supervisory authority for personal data protection in Argentina:

• Website: www.argentina.gob.ar/aaip
• Address: Av. Pte. Gral. Julio A. Roca 710, 3rd Floor, Autonomous City of Buenos Aires

15. Contact

For any questions related to this Privacy Policy or the processing of your personal data, you can contact us at:

• Email: contacto@caminopositivo.com
• Phone: +54 294 442 8285
• Address: Av. Ángel Gallardo 272, R8400 San Carlos de Bariloche, Río Negro, Argentina